No, never. We integrate with a number of devices. You need to set up your health monitor or fitness tracker with Givhero only once, and all the data is synced with Givhero in near real time.
Givhero works on your iPhone and Android phone. On iPhone, it works with Health for iOS app and on Android, it works with Google Fit app. It integrates with a number of fitness and sleep trackers, including those from Apple, Fitbit, Garmin, Misfit and Withings (earlier Nokia). It can also capture data from Strava, MapMyRun, Runkeeper, MyFitnessPal and any other device that connects with Google Fit or the Health app for iOS.
It also integrates with health monitors like the Omron blood pressure monitor
and the OneTouch glucose meter (for the iOS Health app).
We attempt to sync every five minutes. But depending on connectivity, it may take up to 15 minutes for you to see the latest data. We recommend frequently syncing your tracker with the provider’s app so that Givhero receives your data as soon as possible.
You can send us the information about the charity using the Feedback screen in the Givhero app or by filling out the Contact Us form on our website. You can also email us at partner@givhero.com. We will try to get your charity on board.
No. To save on transaction-processing costs and make sure most of each dollar goes to your charity, we process your card once your combined donations to a charity, across all your goals, reach a predefined amount, usually $20.
We know you are doing great by supporting your cause, and we want to make sure you never give more than you intend to. You can set daily, weekly, monthly and yearly account limits from your Profile screen. We always honor these limits. No matter how many goals you reach, we will never charge you more than the amount you set in your account limits.
We leave that up to your fitness tracker. Every device defines walking and running differently, and some do so automatically. We trust your device to give us the correct data.
Data displays differently from one tracker to the next. It can depend on whether you are using an iPhone or an Android phone and on which version of the tracker’s app you are using. And some device providers make minor adjustments right inside their apps. Some of this data is app-specific and not provided to Givhero. For the most part, we use all the raw data we receive without any changes.
No. Once the goal is processed and an amount is pledged for that day or week, we do not process the donation again until the next day or week, as per the goal setting.
No. Sponsors don’t need to use the app. You sponsor a Givhero user at our website, and you can do so by creating an account, or not. The choice is yours. App users invite sponsors from inside the app by sending an email, and they can post an invitation to Facebook and Twitter, if the goal is public.
We depend on your fitness tracker to accurately tag your activity. Some devices have an auto-tagging feature, which, though advanced, is not 100 percent accurate. Check your device manual for how to correctly log your activity.
Givhero is free for anyone to use. Nonprofit organizations do not pay anything to join Givhero. We charge these organizations only a small processing fee, typically between 4 to 6 percent, when they receive donations. This includes Givhero processing fee and Stripe processing fee.